Each AI assistant answers your guests, buyers and visitors on WhatsApp around the clock, from what you teach it once, and hands over to you when a person is needed.
Alex has no live demo yet, so only the written example is shown.
Replies per day
When people write, by hour of the day (Morocco time)
4% of replies go out between midnight and 6, when nobody on your team would answer. Busiest around 20:00 to 22:00.
Starter questions answered, across 214 places
Amber topics are where owners still have things to teach. Alex asks you about them during setup.
470 handovers in 30 days, 8.7% of conversations
| When | Count | Share | What it does first |
|---|---|---|---|
| A discount, a price change or a booking outside the rules | 212 | Tells the person a human will reply, and sends you the question with the conversation so far | |
| A complaint or a problem with the place | 141 | Tells the person a human will reply, and sends you the question with the conversation so far | |
| A question that is not on the fact sheet yet | 117 | Says it will check, and logs the question for you to answer once |
23answers the owners gave once this month are now answered by Alex directly. You approve each one.
The channel is the same for every trade. What starts the conversation, how long it lasts and where a person steps in are not. This is Alex’s.
Before arrival to check-out: a few days to two weeks.
Every answer from Alex is built from the same four layers. The first two are set up once, the third is kept for each person, and the fourth grows with every conversation.
The trade’s vocabulary, the questions people always ask, and the limits and hand-off rules. It arrives with the colleague.
Hours, prices, policies and answers, from a short checklist you complete once.
The record kept on this one person: what they said and asked before, so nobody repeats themselves.
Questions it could not answer go to you. You answer once, you approve it, and the next answer is better.
Foundation at the bottom, most specific and freshest on top.
Follow Karim through what Alex does after the chat window closes. Six jobs, one record, and you approve what it learns.
The scheduled mails of a stay go out at the moments the guest is owed them.
Alex arrives with the vocabulary, the questions and the limits of furnished rentals already built in. Rename it if you like.
19 starter questions about your place, with a readiness score that tells you when Alex knows enough. Add documents and photos to go faster.
Nothing is created until you make an account on the last step. Then you can talk to Alex yourself before sharing its WhatsApp link.
You stay in control of everything it says.
Across every trade a colleague answers for — guesthouses, restaurants, coworking, real estate, and more.
Illustrative examples written by us — not quotes from real customers.
“Our colleague answers guests on WhatsApp within seconds, even at 2am.”
I finally stopped losing bookings to guests who just gave up waiting for a reply. It knows the Wi-Fi password and the door code better than I remember them myself.
“It knows our menu better than some of my staff.”
Allergy questions get handed straight to the kitchen instead of someone guessing on a busy Friday night. Bookings for big groups come through clean, with everything we need.
“Someone always answers, day or night.”
Members ask about day passes and meeting rooms at all hours. I only step in for the actual room bookings — everything else just gets handled.
“Leads used to go cold while we were out showing a flat.”
Now every WhatsApp message gets an instant reply with the real listing details, and only the price negotiations land on my desk.
“Shoppers get real answers right before they pay, not a bot loop.”
It answers sizes, shipping and returns from our catalogue, and hands discounts and orders to the team — nothing gets stuck in between.
“We follow up the same day instead of three weeks later.”
Every contact from our stand gets a message while they still remember us, and the call gets booked before the interest fades.
Every reply, every handover, every gap in what it knows — one screen, so nothing happens without you seeing it.
Questions about a trade we don’t list, a custom setup, or anything else — message us directly.
